Privacy Policy

Effective Date: 1 August 2021

1. Introduction

At Prime Plumbing, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.

2. Information We Collect

We collect personal information that you provide to us directly, such as:

• Contact Information: Name, phone number, email address
• Service Details: Information about your plumbing needs, service requests, and any other relevant details

3. How We Use Your Information

We use your information to:

• Provide and manage the services you request
• Communicate with you regarding your service requests and updates
• Improve our services and customer experience
• Send promotional materials (if you opt-in)

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information with trusted partners who assist us in delivering services, provided they agree to keep your information confidential. We may also disclose your information if required by law or to protect our rights.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, or disclosure. However, please be aware that no data transmission over the internet or electronic storage method is completely secure.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information
• Request the deletion of your personal information
• Opt-out of receiving promotional communications from us

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Prime Plumbing
066 257 6553

Thank you for trusting Prime Plumbing with your information.